FAQs

Why is it not possible to approve pages without a prompt that I was not invited for approval?
Open preferences in SmartReview (toothed wheels on the right top) and deactivate the option "Prompt for non requested actions".

Why does SmartReview display so much boxes?
Open in SmartReview the information panel "Info" on the right and deactivate all boxes except "Trim".

Why does SmartReview display a red X on the page?
Open preferences in SmartReview (toothed wheels on the right top) and deactivate the option "Display red X".

Where can I download the iPad-App for teamwork-net?
Go to the Apple app store and search for the free app "Kodak Insite".

Which operating systems and which browsers are supported in teamwork-net?
The following operating system and browsers are supported:
Mac OS X 10.12 (Sierra): Safari 10, Firefox* and Chrome
Mac OS X 10.11 (El Capitan): Safari 9, Firefox* and Chrome
Mac OS X 10.10 (Yosemite): Safari 8, Firefox* and Chrome
Windows 10: Edge, Internet Explorer 11, Firefox* and Chrome
Windows 8.1 (only 64 bit): Internet Explorer 11, Firefox* and Chrome
Windows 7 (64 and 32 bit): Internet Explorer 11, Firefox* and Chrome
* The support for Firefox has limitations. Due to the strategy of extremely frequent major releases of Firefox we are no longer able to test and qualify all new versions.
For further details see the document "Technical requirement" in the tutorials.

I forgot my password?
If you have forgotten your password, click on the "Forgot your password?" link on the start page of teamwork-net. This will take you to a page where you can enter your username. Your password will be sent via e-mailed to you.

Will teamwork-net work on dial-up connections?
teamwork-net will work via dial-up but you will not be happy about the speed. We suggest a high-speed connection of at least 64 kilobits per second.

 
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