FAQs

Why is it not possible to approve pages without a prompt that I was not invited for approval?
Open preferences in SmartReview (toothed wheels on the right top) and deactivate the option "Prompt for non requested actions".

Why does SmartReview display so much boxes?
Open in SmartReview the information panel "Info" on the right and deactivate all boxes except "Trim".

Why does SmartReview display a red X on the page?
Open preferences in SmartReview (toothed wheels on the right top) and deactivate the option "Display red X".

Where can I download the iPad-App for teamwork-net?
Go to the Apple app store and search for the free app "Kodak Insite".

Which operating systems and which browsers are supported in teamwork-net?
The following operating system and browsers are supported:
macOS Monterey (12): Safari , Firefox and Chrome
mac OS Big Sur (11): Safari , Firefox and Chrome
mac OS Catalina (10.15): Safari , Firefox and Chrome
Windows 11: Edge**, Firefox andandand Chrome
Windows 10: Edge**, Firefox und Chrome
Windows 8.1 (only 64-Bit): Edge**, Firefox and Chrome
* Due to the strategy of extremely frequent major releases that all major browsers have adopted, Kodak does not test and qualify new versions of browsers ahead of their official releases. Kodak will continue to provide support for the mentioned browsers on a best-effort basis as issues are identified.
** Microsoft Edge: New version of the Microsoft Edge based on Chromium must be manually downloaded and installed. Microsoft Edge 44 and earlier versions are no longer supported.
For further details see the document "Technical requirement" in the tutorials.

I forgot my password?
If you have forgotten your password, click on the "Forgot your password?" link on the start page of teamwork-net. This will take you to a page where you can enter your username. Your password will be sent via e-mailed to you.